Frequently Asked Questions

Common questions about TurnKey Lawn Care services, scheduling, and what to expect. Do not see your question here? Contact us or call (504) 386-5468.

How can I schedule a service or consultation?

You can schedule through our website, by phone at (504) 386-5468, or by email. We respond to all requests within one business day, and free estimates can usually be scheduled within the same week.

How often should I have my lawn mowed?

Most lawns in the New Orleans area benefit from weekly mowing during peak growing season, which runs from April through October. We adjust to biweekly during cooler months. We recommend the cadence that matches your specific grass type and growth rate.

What is included in your lawn care services?

Our standard lawn care visit includes mowing, edging, trimming around obstacles, and blowing off hard surfaces. Optional add-ons include aeration, dethatching, fertilization, weed control, pest treatment, and seasonal cleanups. We tailor each plan to your property.

Do I need to be home when you service my lawn?

No. Most of our customers leave a gate unlocked or provide a gate code so we can access the backyard. We will send a confirmation before each visit, and you do not need to be present for routine service.

What products do you use on my lawn?

We use professional-grade products that are safe for your lawn, pets, and family. Eco-friendly options are available on request, and we will always tell you what is being applied before any treatment goes down.

How much does your lawn care service cost?

Pricing depends on lawn size, the services you choose, and your location within our service area. We offer free, no-obligation estimates, and pricing is transparent before any work begins. Request your free estimate.

Can you handle specific lawn issues like brown patches or weeds?

Yes. We address uneven growth, persistent weeds, brown patches, lawn disease, pest problems, and drainage issues. Many of these problems share underlying causes that a generic mowing service will not catch. Our assessment identifies the root issue, not just the symptom.

What if I am not happy with the service?

We back our work with a 100% satisfaction guarantee. If something is not right, tell us within 48 hours of the service and we will return to make it right at no additional cost.

Do you offer contracts?

You can choose a one-time service, a recurring weekly or biweekly schedule, or a seasonal program. There is no long-term contract required, and you can pause or cancel recurring service at any time.

Are you licensed and insured?

Yes. TurnKey Lawn Care carries general liability and workers compensation coverage. Proof of insurance is available on request, and required for any work involving outdoor structures or hardscape installations.

How quickly can you start service?

For routine mowing and maintenance, we can usually have a crew on your property within one week of the free estimate. Landscape and outdoor living projects typically require two to four weeks of lead time for planning, materials, and permits where applicable.

Do you offer free estimates?

Yes. All estimates are free with no obligation. Call (504) 386-5468 or request your free estimate online.